Service for machine tools | Georg Kesel GmbH & Co KG

The purchase of a machine from Kesel is for us, not the end of the project but just the start. With decades of experience in the manufacturing and development of our machines there is no one better qualified to service them than us!
Our service engineers are expertly trained in all aspects of machine use, servicing and repair and are therefore able to ensure your machines remain in absolute peak performance at all times. This not only ensures your production is as effective as possible but also ensures your return on investment whether via manufacturing levels or retained machine value is guaranteed.
Kesel offers a comprehensive range of services to ensure your machines operate as effectively as possible from day one:

Machine installation and commissioning
Technical support and training in operation and programming on-site or within the Kesel Knowledge Center in Bavaria
Support and consultation services during testing and trials
Fast supply of spare parts for all machine types
Maintenance and servicing of your machines by Kesel technicians
Complete and partial overhauling of all machine types
Remote assistance and support via our telephone hotline

Kesel gladly provide training on the operation and programming of our machines. Our expert engineers, many with several decades of experience, are ideally placed to assist you and your workforce in ensuring even the most difficult topics are solved.
Our trained and competent team are also able to assist in the most appropriate selection and use of tools within your Kesel machine and are always available to answer your questions.
We customise all of our training courses to the exact requirements of the customer and are able to deliver training at your company or within our designated training and education facilities.

At Kesel we understand that one solution doesn’t always work for everyone and for this reason we work alongside our customers to deliver tailor-made, customer specific machines and products.
We develop custom machines, clamps and accessories as standard! Whatever your requirement, our engineers and production experts will be more than happy to assist you in developing a solution.

We are more than happy to assist you in ensuring your machine operation is optimised to deliver peak production. Whether information about tool selction, tool use, surface quality or cycle times, our technical advisors are able to assist in all areas.
For enquires, or in the case of issues with your machine, please contact our operations department.
Phone : +49 831-25288-32
Fax: +49 831-25288-11
E-Mail: info@kesel.com

For general enquiries or if you require spare parts or accessories for your Kesel machine, do not hesitate to contact us.
In order to quickly and efficiently assist you we would kindly ask you to have the following information available when you call:

Customer name and address
Machine type
Machine number
Spare part number and/or description of spare part

You can reach us via our service hotline between Monday and Friday from 07:00 am to 05:00 pm (CET).
Questions regarding spare parts and service: +49 831-25288-53
Questions regarding mechanics and electrics: +49 831-25288-32
For email enquiries please write to us at: info@kesel.com

At Kesel we offer a full refurbishing and modernisation service whereby we overhaul your entire machine and fit it out with the latest equivalent technology. We are able to refurbish all elements of your Kesel machine and often this is a price effective method of bringing your production in line with the newest standards and practices.
Whilst your machine is with us we can also offer to supply one of our rental machines on a short-term basis to ensure your manufacturing quotas do not suffer. Following the rental we will gladly organise full de-commissioning and removal of the machine or provide you with a part-exchange offer to purchase it.
Do not hesitate to contact us at: dominic.wagner@kesel.com